Passport Ordeal

I've been putting off renewing my passport for a while now (about 6 months). It finally came to the point where it was impeding our progress with booking things so the time for procrastination was totally over. I went yesterday to one place, which shall remain nameless, to get a quick photo taken. After waiting 20+ minutes for service, I was told that they were short-staffed and couldn't take a picture until much, much later. I fumed back out to the van and drove to a second place where I had a totally different customer service experience. They were able to take my photo right away and it would be ready in 10 minutes. However, according to regulations I had to take my glasses off and heaven forbid I should try to smile, even a little. Needless to say the photo I ended up with is not one I would display anywhere. Who devises such torture? That's the rant for today, just don't ever ask to see my passport picture!